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Showing posts from December, 2022

Online Reputation Manage - Why Your Business’s Customer Experience Matters

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  Customer experience and customer service are becoming increasingly important topics in business today. Marketers' primary focus is typically on the customer experience. Customer experience encompasses everything about a company that influences a customer's perception and feelings about it, and it encourages brand advocacy. Customers have higher standards for brands. While competing with more established brands and companies, it is more difficult than ever to persuade customers of the value of your product or service. With marketing and customer success working together, the company can gain more customers by engaging with them, understanding their needs, responding to their comments and concerns, implementing their feedback across the organization, and ensuring their listings are correct and up to date. The Effects of Poor Customer Experience Poor customer service can have a negative impact on a business in a variety of ways, not just current and future sales standards. Custo...

Online Reputation Management - How to Rank in Google’s Featured Snippets

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  Online Reputation Manage   – Google provides opportunities for featured snippets. A ‘featured snippet box’ is a relatively new feature introduced by Google to assist searchers in finding answers more quickly without having to visit any website. Or, at the very least, to get a sense of a possible answer before visiting the website for more information. In this post, you will learn what a featured snippet is, how to optimize your content so that it appears in Google’s featured snippet box, with  Online Reputation Manage . What is a Google featured snippet? Featured snippets are extended search results that appear at the top of Google and quickly answer users’ questions. Featured snippets are typically in the form of a list, chart, or video and are frequently displayed in response to informational or long-form search queries. Featured Snippets are useful in many situations, particularly when there is a single direct answer to a question or a set of steps to take. Featured ...